FAQs

Appointments
Wellbee's offer includes such forms of support as:
  • individual adult psychotherapy in all therapeutic trends (short and long-term, psychotherapeutic consultations)
  • couples psychotherapy
  • coaching, mentoring
  • crisis intervention
  • psychological consultations
  • sexological consultations
  • parental consultations
  • youth psychotherapy
  • sports psychologist support
  • addiction therapy
  • psychoeducation
  1. Make sure you have access to the internet.
  2. Get a quiet, private space.
  3. Get your headphones with a microphone and a glass of water ready.
  4. For more tips, click this link.
Yes, we help remotely and stationary. To check which specialist has an office in your city, select the In office option when searching.
Yes, you can cancel or postpone your visit up to 24 hours before the scheduled start time.
Of course, but if you do it later than 24 hours before the start of the visit, we will not be able to refund you.
No, but setting up an account will take several seconds, costs nothing and will make it much easier :) From the account level, you can, for example, quickly cancel and postpone visits and check payments.
Choosing a specialist
In Wellbee you will find specialists in the field of psychotherapy, psychoeducation, psychodietetics, sexology, personal development, crisis intervention, addiction therapy and sports psychology.
We employ only psychotherapists with at least the second year of a 4-year therapeutic school and specialists with documented qualifications in other fields.

We carefully select the people we work with. Only about 35% of specialists on the market meet our standards and go through the recruitment process.
You can choose a specialist yourself and use the available search filters or arrange a free consultation with a Wellbee Account Manager who will help you choose a specialist tailored to your needs.
Payments
The cost of the visit starts from PLN 159. Consultation prices depend on the experience and education of the specialist. A session for one person usually lasts about 50 minutes.
Psychotherapia
Of course! There are a number of scientific studies proving that online psychotherapy (e.g. online cognitive behavioral therapy) is at least as effective as traditional therapy.

Research shows that online psychotherapy brings significant results in a number of disorders (including depression, social phobia, OCD, PTSD). Moreover, studies and meta-analyses indicate no differences between the effectiveness of online and offline therapy.
Online consultation takes place via computer, phone or tablet. The psychotherapist will talk to you via video communicator, and you will receive a link to the chat room immediately after making an appointment. All you need is internet access and a quiet, private space.
Psychotherapy is a process available to anyone who wants to better understand themselves and their behavior, and also wants to look at their emotions. It is also an effective form of help for people who experience various difficulties in the area of ​​mental health.
Therapy is an investment in yourself, in better relationships with yourself and the environment. The aim of psychotherapy is to improve well-being and mental health, but also to constructively deal with crises or alleviate symptoms that hinder functioning. During therapy, you can focus on your own development, effectively heal your personality structure, or work out healthy ways of taking care of yourself and meeting your needs.
Consider the support of a psychotherapist when you experience problems such as:
  • problem with self-acceptance
  • low self-esteem
  • desire for internal change and development,
  • lowered mood, depression, anxiety, anxiety disorders
  • problems with relationships
  • difficulty expressing or regulating emotions
  • life crisis, e.g. breakup, illness
  • relationship with food and body (including eating disorders)
  • loneliness
  • excessive stress, worrying
  • burnout
  • parental crisis
  • traumatic experiences
  • sleep problems
  • sexual problems, including those related to own sexuality and sexual identity
  • disorders personality
  • disturbing symptoms, e.g. panic attacks, emotional numbness, unexplained pains.
Readiness for psychotherapy is an individual matter. For one person, it will be a natural choice, while another will need more time to mature to make this decision. The most important thing is to give yourself as much time as you need and not force yourself to do anything.

If in doubt, you can talk to a Wellbee Tutor who will answer all your questions related to psychotherapy .
The first psychotherapy sessions are the time when the psychotherapist gets to know you, indicates the area to work and together with you sets therapeutic goals and a therapy plan. He also concludes a therapeutic contract with you, in which he sets out the rules of cooperation. You can expect questions about the reasons for applying for psychotherapy, expectations as to its effects, as well as about your private and professional life and the problems you are currently experiencing.

You do not need to prepare for this conversation. Just be honest about what bothers you. Remember that this is your time and you can ask questions to your psychotherapist without fear :)
Therapeutic trends define assumptions about the therapeutic process and techniques of working with patients. Some forms of therapy are more effective for certain disorders than others, but this does not mean that a particular stream is suitable for working with only those disorders.

According to current scientific knowledge, the current therapy is of secondary importance, and the success of the therapeutic process is primarily determined by the relationship with the psychotherapist based on trust and a sense of security.

What else is affected by the therapeutic trend?
  • On attitude that the psychotherapist adopts during meetings. It can be, for example, more or less directive.
  • The frequency of meetings and the duration of psychotherapy.
  • Defines the context in which the patient will try to understand his problems. That is, to what extent will he focus on current events, and to what extent on the past or functioning in the environment.
There are many trends in psychotherapy. The most popular trends include: psychodynamic, psychoanalytical, cognitive-behavioral (CBT), systemic, integrative and humanist-existential (gestalt).

Here you will learn more about differences between individual trends.

If you need help in choosing the right trend, we recommend making an appointment for a free conversation with a Wellbee Account Manager.
An online psychotherapist provides the same services as a psychotherapist in the office. The difference is that he talks to you via video communicator, and you can visit from anywhere in the world. Many therapists with offices also conduct remote therapy and vice versa.
Being subject to systematic supervision is an important standard in the psychotherapist profession. This process consists in consulting your work with specialists who have much more experience and qualifications to verify the way other psychotherapists work. At Wellbee, we provide supervision to all specialists.
A psychological consultation is a one-time meeting with a psychologist. Psychological help, including psychological therapy (or online psychological therapy) consists in ad hoc, short-term support in dealing with difficulties or a crisis situation.

A psychotherapist has the qualifications and tools to address recurring difficulties, repetitive patterns of behavior and deep work with emotions or beliefs. A psychotherapist helps to solve difficulties which stem from your way of thinking or behavior.
A psychologist (online psychologist) helps in going through a crisis situation or provides ad hoc support in dealing with difficulties in everyday functioning. Short-term psychological therapy can also take the form of online psychological therapy.

The reason for visiting a psychologist can be both problems at work and stressful life changes, as well as a general mood deterioration. Some psychologists with the appropriate qualifications will also conduct tests and receive a psychological opinion on their basis, which is sometimes needed to conduct neurological or psychiatric treatment.
Neither a psychologist nor a therapist are authorized to provide pharmacological treatment and prescribing. Medications can only be selected by a psychiatrist (including an online psychiatrist), most often on the basis of a clinical interview.
At Wellbee, we do not deal with family psychotherapy or children's psychotherapy. People who experience difficulties in relationships with relatives or parenthood will find in our offer couples psychotherapy, individual psychotherapy, parental consultations and youth psychotherapy with qualified youth therapists (for adolescents under 18 years of age).

Psychological consultation of children is carried out by a child psychologist.
Psychoeducation
Psychoeducation consists in expanding psychological knowledge and developing the ability to cope with difficulties. It includes all activities that support building self-awareness and mental well-being.

Specialists in psychology, psychotherapy and psychiatry consider psychoeducation to be the most important element of mental health prevention and treatment of many disorders, diseases and problems mental, including depression.

The most popular forms of psychoeducation are courses, films, articles, other self-help materials and individual and group meetings with a psychologist or psychotherapist.
Psychoeducation increases the level of life satisfaction, and its purpose is to support internal development. Thanks to psychoeducation, we better understand ourselves and our problems, as well as develop the skills to deal with crises, diseases and disorders (e.g. depression). We also learn to recognize disturbing symptoms, observe our emotions and shape new strategies to regulate them.

Psychoeducation also makes us sensitive to others, teaches empathy and care for other people. In the course of psychoeducation, we learn the tools that enable us to carefully build a good relationship with ourselves and with others.

Psychoeducational activities are also invaluable support in the treatment of mental disorders. They reduce the risk of recurrence of the disease, increase resistance to stress, increase self-esteem and increase the sense of security. Specialists in psychiatry, psychotherapy and psychology recognize psychoeducation as a key support for the treatment process.

Psychoeducation also increases social awareness of mental health. Its important goal is to prevent stigmatization associated with specialist treatment of mental illnesses and disorders, such as depression.
Emotional development is an important part of everyday life. Consider using psychoeducation when:
  • You want to get to know yourself better
  • You want to learn to understand and regulate your emotions
  • You want to learn to communicate better with others and build good relationships
  • You are looking for effective ways to deal with stress, anxiety or fear
  • You are experiencing difficulties in the area of ​​mental health
  • You are in the process of psychotherapy and want to develop acquired skills
  • Do you want to learn how to support a loved one in crisis (e.g. disorders, depression)
  • You are undergoing specialist treatment and need additional, complementary support.
If you are experiencing disturbing symptoms that hinder your daily functioning and persist for a long time, we recommend that you first consult a specialist in psychiatry, psychotherapy or psychology.

Do you need therapy or consultation?

+48 22 307 32 24Open Monday to Friday 8am-9pm
Weekends 10am-2pm

Are you in a crisis and the situation you are in threatens your life or health?

112Call the emergency number
116 111Helpline for children and young people
Wellbee Therapy Sp. z o.o.
ul. Chmielna 2/31
00-020 Warszawa
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